Operation of our systems is based on tried-and-trusted processes that have been defined in accordance with ITIL. Our ITIL-certified staff are part of a well-practiced team. They ensure a smooth and highly competent process, enabling the strict requirements regarding availability of the systems to be met.

We are available for you in our data center, whether it be for basic advice or complete operation of your SAP systems. You decide yourself which level of support you require. Here you can choose from the following services:

Remote basic support:
All of the SAP systems remain with you – we offer you remote support, which is fast and easy

Even if you prefer to operate your SAP solution in your own data center, you can benefit from the advantages of outsourcing. Our basic level of support includes all the services you need to ensure smooth operation of your applications.

• We monitor the processes
• We administer the database
• We look after the Batch and Spool systems

We maximize the performance of your SAP systems.

SAP Hosting:
Operation and maintenance of your SAP system landscape

The cost-effective alternative to setting up and operating your own IT systems is called Hosting. Have TechniData IT-Service install, operate, and optimize your SAP solution. You retain control – we assume the responsibility.

Latest-generation hardware and network technology, together with our experienced SAP experts, ensure optimum operation of your systems.

Make the most of the advantages of custom-designed services available at a fixed monthly price. And benefit from being able to plan with confidence throughout the entire term of the contract.

SAP basic advice:
Our SAP experts are there to help you with the introduction of SAP or optimization measures for SAP